Welcome to Enquirica, a platform that simplifies and automates your procurement and RFQ (Request for Quotation) processes. These Terms and Conditions (“Terms”) govern your use of Enquirica (“Platform”). By accessing or using the Platform, you agree to these Terms. If you do not agree with these Terms, you must discontinue your use of the Platform. These Terms outline your responsibilities as a User, as well as the conditions under which Enquirica operates. Please read them carefully and ensure you understand each provision.
These Terms constitute a legally binding agreement between you and Enquirica. By using the Platform, you affirm that you have read, understood, and accepted these Terms. You are responsible for reviewing these Terms regularly to remain informed of any changes, as we reserve the right to modify them at any time. If we make material changes to these Terms, we will notify you by posting the revised Terms on the Platform. Your continued use of the Platform after any changes signifies your acceptance of the updated Terms.
Enquirica offers a centralized solution for managing RFQs and supplier interactions. Our Platform automates the procurement process, including the creation and submission of RFQs, managing supplier responses, consolidating quotes, and automating follow-ups. Enquirica aims to streamline your workflow, reduce manual data entry, and enhance your ability to make data-driven decisions.
By using Enquirica, you gain access to a comprehensive suite of tools that provide real-time visibility into your RFQ lifecycle. The Platform offers a structured approach to procurement, allowing you to define and enforce specific rules that suppliers must follow. Whether you need to allow product variants, require complete quotes, or set quantity adjustments, Enquirica’s structured and automated system gives you full control over each RFQ submission.
To use the Platform, you must create a User account. When registering, you are required to provide accurate and up-to-date information. You are solely responsible for maintaining the confidentiality of your account credentials and any activity that occurs under your account. You agree to notify Enquirica immediately if there is any unauthorized access or breach of your account. You must ensure that the information provided is accurate and complete at all times. Failure to maintain accurate information may result in the suspension or termination of your account.
By registering for an account, you agree to use the Platform in accordance with these Terms and all applicable laws and regulations. You further acknowledge that Enquirica may, in its sole discretion, refuse to grant you access to certain parts of the Platform or to terminate your account at any time if you breach these Terms.
As a User of Enquirica, you agree to use the Platform only for lawful purposes and in a manner that complies with these Terms and applicable laws and regulations. You agree to refrain from uploading any content or engaging in activities that may violate the rights of others, including intellectual property rights, data privacy rights, and contractual obligations. Users are prohibited from misusing the Platform by distributing malicious code, spamming, or engaging in any activity that could interfere with the normal operation of the Platform or impair the experience of other Users.
Additionally, you are responsible for ensuring that all RFQs and submissions on the Platform comply with your organization’s internal procurement policies. The Platform is designed to assist in organizing and managing the RFQ process but does not absolve Users from their obligations to adhere to internal and external guidelines.
The Platform facilitates interaction between Users and suppliers. Users may invite suppliers to participate in RFQ processes by submitting quotes and proposals. While Enquirica provides the tools to manage these interactions, it is not responsible for the accuracy, completeness, or legality of any supplier submissions. Users are encouraged to carefully review supplier responses and quotes before making any purchasing decisions.
Enquirica allows Users to define structured rules for suppliers to follow. This includes allowing product variants, setting quantity adjustments, and requiring complete quotes. These rules are designed to ensure that RFQ submissions are uniform and follow a consistent structure, preventing suppliers from making unauthorized changes, such as altering quantities or removing items. By enabling these rules, Users gain greater control over the procurement process, and suppliers are required to adhere to the set requirements.
Enquirica is not responsible for enforcing any contracts or agreements between Users and suppliers beyond the scope of the Platform’s functionality. It is the User’s responsibility to ensure compliance with any agreements made outside the Platform.
Enquirica offers both free and paid subscription plans. The specific services and features available to you depend on your chosen subscription plan. Paid subscriptions are charged on a recurring basis, either monthly or annually, depending on the plan you select. By subscribing to a paid plan, you agree to pay all applicable fees and charges in accordance with the payment terms provided during the registration process.
You are responsible for providing accurate payment information and keeping your billing details up to date. Enquirica reserves the right to suspend or terminate your account if payment is not received in a timely manner or if your payment method is invalid. You may cancel your subscription at any time, but no refunds will be provided for the remainder of the current billing cycle. Enquirica reserves the right to modify pricing, but you will be notified in advance of any changes to your subscription fees.
While Enquirica strives to provide reliable and uninterrupted service, we do not guarantee that the Platform will be available at all times. Scheduled maintenance, updates, and unforeseen technical issues may result in temporary service outages. Enquirica will make reasonable efforts to notify Users of any planned downtime but cannot be held liable for any disruptions in service.
In the event of prolonged service interruptions, Enquirica will work to resolve the issue as quickly as possible. However, we are not responsible for any loss of data, revenue, or business opportunities resulting from service downtime.
All content, including but not limited to software, design, text, graphics, logos, and trademarks on the Platform, is the property of Enquirica or its licensors and is protected by intellectual property laws. Users may not reproduce, modify, distribute, or use any content from the Platform without prior written consent from Enquirica.
The Enquirica name and logo, along with any associated trademarks, are the exclusive property of Enquirica. Unauthorized use of these trademarks is strictly prohibited. Users are granted a limited, non-exclusive, and revocable license to access and use the Platform for their personal or business needs in accordance with these Terms.
Enquirica is committed to protecting your privacy and data. We collect and process personal and organizational information in accordance with our Privacy Policy. By using the Platform, you consent to the collection, storage, and use of your data as described in the Privacy Policy.
Enquirica implements industry-standard security measures to protect your data from unauthorized access or breaches. However, no system is completely secure, and we cannot guarantee absolute protection against all potential threats. Users are encouraged to take necessary precautions to safeguard their account credentials and sensitive information.
We regularly back up Platform data to minimize the risk of data loss. In the event of a data breach or loss, Enquirica will notify affected Users and take appropriate steps to resolve the issue. However, Enquirica shall not be liable for any damages resulting from unauthorized access or misuse of User data.
Users may terminate their accounts at any time by following the account cancellation process available on the Platform. Upon termination, your access to the Platform will be revoked, and all associated data may be deleted, subject to any legal or contractual retention requirements.
Enquirica reserves the right to suspend or terminate User accounts at its discretion, including but not limited to instances of fraudulent activity, violation of these Terms, or non-compliance with payment obligations. Termination of your account does not absolve you from any outstanding fees or liabilities that may have accrued prior to termination.
To the fullest extent permitted by law, Enquirica and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform or any errors, omissions, or interruptions in the service.
Enquirica does not guarantee the accuracy or reliability of any information or content on the Platform, including RFQ submissions and supplier responses. Users assume full responsibility for verifying the accuracy of data and making informed decisions based on the information available.
In no event shall Enquirica’s total liability to you exceed the amount paid for your subscription during the preceding 12 months, regardless of the form of claim or cause of action.
Users agree to indemnify and hold Enquirica, its affiliates, officers, directors, and employees harmless from any claims, liabilities, damages, or expenses arising from their use of the Platform or violation of these Terms. This includes any third-party claims related to intellectual property infringement, data privacy breaches, or contractual disputes.
In the event that a claim is brought against Enquirica, we reserve the right to assume the defense and control of the matter, with the User cooperating fully in the defense.
These Terms shall be governed by and construed in accordance with the laws of Norway. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts located in Norway.
In the event of any dispute arising from or in connection with these Terms and Conditions or your use of Enquirica.com, both parties agree to resolve the matter amicably through good faith negotiations. If the dispute cannot be resolved informally within 30 days, it shall be referred to binding arbitration, which will take place in Norway and be governed by the rules of Norwegian Justice System. Arbitration is a private, confidential process, and both parties agree that the arbitrator’s decision shall be final and binding. Each party will bear its own costs and expenses incurred during the arbitration process, except as otherwise determined by the arbitrator.
Should arbitration not resolve the issue or be deemed unenforceable, the matter will be referred to the courts of Norway, which shall have exclusive jurisdiction over the dispute. By agreeing to these Terms, you waive any right to pursue litigation in any other venue. Additionally, no class-action lawsuits or class-wide arbitration will be permitted. You agree that any claims against Enquirica must be brought in your individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.
This dispute resolution process is designed to handle conflicts efficiently, avoiding lengthy litigation and minimizing disruptions to both parties.