Privacy Policy

Enquirica is committed to protecting your privacy and ensuring that your personal and business-related information is handled with care. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to safeguard your information. By using the Enquirica platform, you consent to the practices described herein. This policy is regularly reviewed and may be updated to reflect changes in our operations or legal requirements.

1. Information Collection and Use

Enquirica collects data from users to provide and improve our services. The information we gather includes both personal and business data that are voluntarily provided when you register for an account, communicate with us, or engage with our platform. This may include your name, contact details, job title, and company-related information such as your company name and address. We also collect technical data like your IP address, browser type, and information on how you interact with our website, which helps us optimize our services and improve user experience.

In certain cases, we may collect financial data when you subscribe to our paid services. However, payment processing is handled by secure third-party providers, and Enquirica does not store sensitive payment information such as credit card numbers. Your usage of the platform may generate additional data that is crucial to the services we offer, such as details about RFQ submissions, supplier interactions, and procurement activities.

Our primary use of this information is to enable the effective use of our platform. We process your data to facilitate communication between you and your suppliers, streamline RFQ processes, and ensure compliance with your business needs. In addition to providing core functionalities, we use the data to improve the platform’s performance, customize your experience, and develop new features. With your consent, we may also use your contact information to send you updates, promotional content, and important notices related to the services we offer. You can opt out of marketing communications at any time.

2. Data Sharing and Disclosure

Enquirica respects your privacy and only shares your data under specific circumstances, which are outlined in this section. Your information may be shared with trusted third-party service providers who assist us in delivering our services, such as payment processors, hosting services, and communication tools. These third-party providers are carefully vetted and are required to maintain the confidentiality and security of your data. We do not sell, rent, or trade your personal information with third parties for marketing purposes.

We may also share your information in cases where we are legally obligated to do so, such as in response to court orders, legal processes, or government requests. Additionally, we may disclose your information to protect the rights, property, or safety of Enquirica, our users, or others. In the event of a merger, acquisition, or sale of company assets, your data may be transferred to the new owner or operator of the company. You will be notified of any such changes in ownership or control of your personal information.

3. Data Security

Enquirica takes the security of your information seriously and implements industry-standard measures to protect your data from unauthorized access, loss, or misuse. We use encryption technologies, secure data storage solutions, and access control protocols to safeguard sensitive information. Despite our efforts to secure your data, no system is completely foolproof. Therefore, while we strive to protect your data to the best of our ability, we cannot guarantee absolute security. You are also responsible for maintaining the confidentiality of your account information and for taking appropriate steps to secure your login credentials.

4. Data Retention

We retain your personal and business-related data for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy. The retention period may vary depending on legal, operational, or regulatory requirements. For example, we may retain certain financial or transaction data to comply with accounting and tax regulations. Once your data is no longer required for legitimate purposes, we will take steps to securely delete or anonymize it.

If you choose to terminate your account, we will make reasonable efforts to delete your personal information from our systems. However, some residual data may remain in our backups or archives for a period of time, in compliance with legal obligations or operational needs.

5. Cookies and Tracking Technologies

To enhance your experience on Enquirica.com, we use cookies and similar tracking technologies. Cookies are small text files placed on your device that allow us to remember your preferences, track your interactions with the platform, and analyze user behavior. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period or until you delete them.
Cookies help us optimize the functionality of the platform, including login processes, personalized settings, and performance monitoring. We may also use cookies to serve relevant advertisements and marketing materials. You can control or disable cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of the platform.

6. Your Rights and Choices

As a user of Enquirica, you have certain rights regarding your personal information. You have the right to access, correct, or delete the personal data we hold about you. You may also request that we restrict the processing of your data or transfer your data to another service provider, where technically feasible. To exercise these rights, you may contact us using the information provided at the end of this policy.

We aim to respond to all requests in a timely manner and in accordance with applicable data protection laws. In some cases, we may need to verify your identity before fulfilling your request. Additionally, certain requests may be limited or refused where they conflict with legal obligations or legitimate business interests.

7. International Data Transfers

Enquirica operates globally, and as such, your information may be transferred to, processed, and stored in countries outside of your own, including those that may not have the same data protection laws as your jurisdiction. Where necessary, we take steps to ensure that appropriate safeguards are in place to protect your data during cross-border transfers, such as using contractual agreements that comply with applicable privacy regulations.

By using the Enquirica platform, you consent to the transfer of your data across international borders in accordance with this Privacy Policy.

8. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the platform, and the updated policy will include the revised date. We encourage you to review this policy regularly to stay informed about how we are protecting your data. If any significant changes are made, we will notify you either through the platform or by email, providing you with an opportunity to review and, if necessary, object to the changes before they take effect.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: privacy@enquirica.com
Address: Holmenkollveien 79, Oslo, Norway

We take your privacy seriously and will respond to any inquiries or concerns as promptly as possible. This privacy policy should give a detailed overview of how Enquirica collects, uses, and protects user data, while also outlining the user’s rights and the platform’s obligations.